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Morris E. — Senior E-commerce Customer Service Specialist from Philippines

Morris E.

Senior E-commerce Customer Service Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Morris S. is an experienced professional specializing in e-commerce and customer support with a focus on managing Shopify stores, providing sales support, and performing administrative tasks. With a proven track record spanning over nine years, Morris has demonstrated expertise in enhancing business operations and customer satisfaction. His role at VAJ Business Center involved exceptional customer service, primarily for drop-shipping businesses, offering support through email, social media, and phone channels. From 2023 to 2024, Morris worked at Alorica, where he excelled as a Sales Representative, handling online hotel room reservations while addressing guest requests and promoting special offers. He also gained experience at Pelican Residences as an Administrative Virtual Assistant, where he managed bookings, coordinated with property managers, and maintained client records remotely. Currently, he is a Product Lister at Mads og Freja, focusing on organizing and optimizing product listings for accuracy and consistency.

Experience

  • Administrative Virtual Assistant

    Pelican Residences · 2024 — 2025
    Focused on customer service in corporate housing by managing bookings, liaising with property managers, responding to client inquiries, and maintaining records across different platforms. Assisted with calendar management, invoice processing, and data entry while working remotely.
  • Product Lister

    Mads og Freja · 2025 — Present
    Currently responsible for accurately uploading and organizing product details, images, and variants while ensuring that listings are clean, consistent, and optimized.
  • Sales Representative

    Alorica · 2023 — 2024
    Facilitated online hotel room reservations for guests by offering the best options, limited-time discounts, and assistance with special requests.
  • Customer Service & Sales Support

    VAJ Business Center · 2016 — 2023
    Provided exceptional support to customers of drop-shipping stores primarily using Shopify, via email, social media, and phone. Conducted various administrative tasks to assist clients.

Skills & Expertise

Education

  • Bachelor in Physical Education
    University of Mindanao (Tagum City) · 2019 — 2020
  • Humanities and Social Sciences
    ACLC Tagum College · 2016 — 2018
  • High School Diploma
    Tagum City National Comprehensive High School · 2012 — 2016

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