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Mpho M. — Junior Retail Supervisor from South Africa

Mpho M.

Junior Retail Supervisor

South Africa No experience yet
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Languages
English
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About

Mpho M. is a seasoned professional currently serving as a supervisor at Clicks Group, with substantial experience in the retail sector. She oversees cashier supervision, manages daily office administration, ensures the smooth flow of customer queues, and delivers excellent customer service. Previously, she worked as a trainee store manager at Clicks, where her responsibilities included the authorization of transactions, scheduling staff, receiving stock, tracking sales performance, staff meeting coordination, and handling administrative duties such as filing, product updates, and banking. With a Bachelor of Administration in Human Resources Management from North West University, Mpho M. demonstrates strong proficiency in employee responsibility allocation and administrative organization, making her a valuable asset in retail management and human resources environments.

Experience

  • Supervisor

    Clicks Group · 2023 — Present
    Overseeing cashiers, managing daily office administration, ensuring the seamless flow of the customer queue, and delivering exceptional customer service.
  • Trainee Store Manager

    Clicks · 2022 — 2023
    Authored transaction approvals, engaged in customer service, received stock, allocated employee duties, scheduled staff, adjusted inventory, compiled electronic transactions, organized filing, updated product/pricing information, arranged M65's for mailing, assisted with bank deposits, tracked sales and performance, and led staff meetings with minutes recorded.

Skills & Expertise

Education

  • Bachelor of administration with human resources management
    North West University · 2019 — 2021
  • matric
    Ngwato a Mphela secondary · 2013 — 2015

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