Mrtyunjay B.

Mrtyunjay B. is an accomplished Sales and Customer Success professional with over 2 years of experience in high-volume revenue generation, customer support, and consultative selling. At Think & Learn Pvt. Ltd., he drove business development in the edtech sector, managing 80-100 cold calls daily, qualifying over 300 leads monthly, and achieving up to a 22% lead conversion rate. He consistently generated INR 8-12 lakhs in monthly sales, leveraging CRM-driven sales pipelines and executing post-sales follow-ups to strengthen client relationships. In the IT services and business process outsourcing industry at Ienergizer IT Services Pvt. Ltd. and Magnum Group, Mrtyunjay handled 80-100+ inbound customer calls per day, resolved queries with over 90% first-contact resolution, and analyzed transactions for fraud detection. He also contributed to operational efficiency as a Maintenance Intern at Apollo Tyres, optimizing tyre manufacturing workflows. Proficient in Salesforce, MySQL, and Microsoft Excel, Mrtyunjay B. brings proven expertise in customer lifecycle management and process compliance.