mshiyeni M.

Mshiyeni M. is a dedicated and skilled professional with significant experience as a Service Desk Technician at First Technology (PTY) LTD, where he excelled in troubleshooting and resolving issues related to first-line and second-line support, including CRM and ACCPAC. He adeptly maintained Active Directory and efficiently managed network and server connectivity issues. His technical proficiency was further supported by his training in Information and Communication Technology from Richfield Graduation Institute of Technology. At McCarthy Kunene, he served as a Quality Controller and Dispatcher, adept at handling stock and customer service. Additionally, as an Educational Assistant at Peter Hermans Primary School, he supported educators and managed administrative tasks, showcasing his versatility. His foundational skills in inbound and outbound call center operations, honed at Cornerstone, and his proficiency in network essentials further highlight his broad skill set, making him an asset in the technology and education sectors.