Mthokozisi M.

Mthokozisi M. is an experienced Customer Relations Representative and Tender Administration Assistant based in Johannesburg, South Africa, with a proficient background in both call center operations and construction industry support. His expertise includes managing both inbound and outbound customer communications, placing and tracking orders, and resolving service queries. With substantial experience at companies like CCI Umhlanga and Amalgamated Beverage Industries, Mthokozisi has developed a robust customer-centric approach. Additionally, he has contributed significantly to administrative processes at Motheo Construction Group by compiling and submitting tender documents, handling office management tasks, and contributing to tender operations. Proficient in Microsoft Office applications, he is skilled in various essential tools such as Word, Excel, and Outlook. His fluency in English and Zulu complements his ability to navigate diverse customer interactions efficiently.