Muh B.

Bilal A. is a seasoned professional with a Bachelor's degree in Human Resource Management from Universitas Fajar Makassar. He possesses strong leadership skills and proficiency in data analysis, Microsoft Office, and Google Workspace. During his tenure at Shopee Express as a Senior Analyst and Leader from 2024 to 2026, he was instrumental in overseeing logistics operations, ensuring compliance with SOPs, and optimizing KPI performance in line with SLA targets. Bilal's role included managing the database for couriers, sellers, and buyers to streamline field operations. He also has a background in public administration, having worked under the Mayor’s office in Makassar in the National Unity and Political sector, and served as a dedicated operator at Shopee Express in 2023. His early career involvement in student organizations and a workforce training program further underscore his commitment to professional growth.