Muhammad S.
Mid-Level Business Development Manager
Open to offersNew to PlatformAbout
Muhammad S. is a results-driven Business Development Manager currently leading e-commerce initiatives at eCommerce Cave in Karachi. He specializes in marketplace optimization, leveraging advanced SEO techniques on Facebook Marketplace to enhance product visibility, resulting in more than $5,000 in monthly revenue for a premier furniture brand. With a background in affiliate marketing and high-volume customer service, Muhammad has honed his expertise in lead generation and client acquisition through strategic digital campaigns. His previous role as an Affiliate Marketing Executive at Digital Webs involved managing a portfolio of over 50 partners, conducting market intelligence, and executing high-impact, conversion-focused strategies. At Ibex Pakistan, he efficiently handled international live chat interactions, ensuring high customer satisfaction while adhering to global KPIs. Muhammad holds an Associate Degree in Sales and Marketing from Iqra University and is proficient in both English and Urdu.
Experience
Business Development & Sales Manager
eCommerce Cave · 2025 — PresentManaged and scaled high-volume product listings on Facebook Marketplace for a furniture brand, applying advanced SEO techniques to enhance visibility. Led sales pipelines from customer inquiry to negotiation, driving significant monthly revenue. Created and implemented lead-generation frameworks through social media and marketplace platforms, boosting conversion rates and customer engagement.Customer Support Representative (Walmart Chats Campaign)
Ibex Pakistan · 2025 — 2025Handled multiple live chat interactions with Walmart customers, addressing inquiries and technical issues efficiently. Achieved high customer satisfaction scores by providing professional, empathetic solutions aligned with global corporate standards. Worked with Team Leads to identify workflow inefficiencies and enhance digital campaign performance.Affiliate Marketing Executive
Digital Webs · 2025 — 2025Managed relationships with over 50 affiliate partners, monitoring performance metrics to align with campaign goals. Conducted competitor analysis and market research to identify niches and adapt campaign strategies. Employed affiliate tracking platforms to analyze traffic data and generate performance reports, improving ROI. Collaborated with internal teams to create and A/B test landing pages that increased click-through rates.
Skills & Expertise
Education
- Associate Degree Program in Sales and MarketingIqra University · 2022 — 2024
- Higher Secondary School Certificate in Pre-EngineeringPakistan Shipowners Government College · 2020 — 2022
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