Muhammad H.
Mid-Level Customer Support Specialist
Open to offersNew to PlatformPortfolios
About
Muhammad H. is a motivated professional with substantial experience in customer service, office administration, and BPO operations. His career includes a role as a Customer Support Representative and BPO Executive at Prime BPO, where he adeptly managed both inbound and outbound customer calls, provided resolution to customer issues, and maintained professional client communication. Previously, he worked as an Office Executive at PIFFERS Security Services Company, handling office documentation, coordinating with staff and clients, and managing daily reports. At Super Kabana Restaurant, as a Receptionist, Muhammad welcomed customers, managed reservations, and facilitated seamless service coordination. Muhammad has developed strong communication and problem-solving skills, and is proficient in MS Office, which was enhanced through a basic computer course. He seeks to apply his expertise in a dynamic role within the UAE.
Experience
Customer Support Representative / BPO Executive
PRIME BPOManaged inbound and outbound customer calls and provided assistance to resolve issues while maintaining professional communication with clients.Office Executive
PIFFERS Security Services CompanyOversaw the management of office documentation and records, coordinated interactions with staff and clients, and maintained daily reports along with office files.Receptionist
Super Kabana RestaurantGreeted and assisted customers professionally while managing reservations and inquiries, and coordinated with restaurant staff to ensure smooth service.
Skills & Expertise
Education
- IntermediateGujranwala Board · — — 2020
- MatriculationGujranwala Board · — — 2017
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