Muhammad S.
Mid-Level Project Manager
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Muhammad S. is a Certified Project Management professional based in Islamabad, Pakistan, with expertise in leading and supporting technology projects in Agile environments. He currently manages remote projects part-time at Mahad Information Technology in the UAE while working full-time as a Quality Assurance & Product Support Specialist at Sybrid Pvt Ltd. His responsibilities include coordinating with cross-functional teams to ensure timely project delivery, maintaining project trackers, and supporting governance compliance. At Sybrid, he has achieved a 30% reduction in bug resolution time, authored comprehensive test strategies, and conducted extensive product training sessions. Muhammad is proficient in project planning, sprint facilitation, and risk tracking, utilizing tools such as Jira, Azure DevOps, and methodologies like Agile and Scrum. He holds a Master of Computer Science from Mirpur University and has completed numerous professional certifications, including the Google Project Management Professional Certificate and Scrum Master Certification.
Experience
Project Manager
Mahad Information Technology L.L.C S.P.C · 2026 — PresentOversee remote project coordination, including tasks such as planning, scheduling, and facilitating stakeholder communication. Ensure project lifecycle support from initiation to execution and monitoring. Collaborate with cross-functional technical teams for the timely achievement of project milestones while maintaining project trackers, status reports, and risk registers.Quality Assurance & Product Support Specialist
Sybrid Pvt Ltd · 2022 — PresentEnable sprint planning and conduct daily stand-ups, sprint reviews, and retrospectives. Liaise with business stakeholders and engineering teams to clarify requirements and align scope. Write detailed test strategies and execute over 250 test cases, maintaining documentation repositories and tracking risks, issues, and dependencies across sprint cycles.International Customer Support Executive
ZTOS UK · 2020 — 2022Oversee multiple eCommerce accounts, working towards improving customer feedback scores. Create automated reporting tools using Excel to minimize manual errors and coordinate operational issue resolution across various departments.Technical Content Creator
Moboroid · 2019 — 2019Develop structured technical documentation and establish standardized reporting formats.Data Entry Operator
Pandora Engineers · 2013 — 2015Digitize numerous physical records, enhancing retrieval efficiency while maintaining detailed documentation for compliance and auditing purposes.
Skills & Expertise
Education
- Master of Computer ScienceMirpur University of Science & Technology · 2016 — 2019
- B.Sc. – ScienceIslamia University Bahawalpur · 2013 — 2015
- Intermediate in Computer ScienceBISE Bahawalpur · 2011 — 2013
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