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Muhammad S. from Pakistan

Muhammad S.

Pakistan 6+ years
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Languages
EnglishUrdu
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About

Muhammad S. is an accomplished IT Manager with over 30 years of experience in leading enterprise IT operations. Based in Lahore, Pakistan, he has expertly navigated the evolution of technology from DOS and Windows 95 to Windows Server 2025 and Cloud services. His extensive career began as a Hardware Officer and progressed through significant roles including IT infrastructure management and development positions, ensuring 99.9% uptime for over 500 users. Currently, Muhammad administers complex IT environments at Starlite Telecommunication & IT Services and has been instrumental in managing advanced projects involving Intel Xeon blade servers, enterprise RAID systems, and the 24x7 management of Network Operations Centers. At Surridge and Beecheno Law Associate, Tabraiz Mold Engineering, and Steller Services International, he facilitates seamless IT support and system security. Muhammad is recognized for his expertise in disaster recovery and business continuity, having successfully salvaged over 15TB of critical data. His leadership in datacenters and hardware management underscores his status as a vital asset in IT systems management. He holds multiple certifications from Microsoft and Intel, including a 1999 Microsoft Certified Professional qualification.

Experience

  • Server Administrator & IT Support

    Tabraiz Mold Engineering (Pvt.) Limited · 2021 — Present
    Administer server management and cloud/local backup solutions and ensure data security and system reliability. Address complex hardware, software, and network challenges while overseeing the management of official IT records, documentation, and compliance reports.
  • IT Support

    Steller Services International Ltd · 2021 — Present
    Conduct troubleshooting for hardware, software, and network issues. Maintain system security, manage data backups, and ensure the integrity of IT infrastructure, while also maintaining official IT records, documentation, and compliance reports.
  • Server, System Admin, Networking & Security Surveillance

    Starlite Telecommunication & IT Services / Universal Fiber Solution · 2020 — Present
    Oversee Xeon Modular Blade Servers, manage Windows/cloud/virtualized environments, handle IDS/endpoint protection, and supervise CCTV/IP/DVR/NVR operations. Conduct RAID management, disaster recovery processes, and perform BIOS/firmware upgrades. Provide remote and on-site support while maintaining official IT records, documentation, and compliance reports.
  • IT Support

    Surridge and Beecheno Law Associate · 2020 — Present
    Deliver support for hardware, software, and network systems. Maintain the IT infrastructure and ensure data security. Execute backups and provide swift resolution for both remote and on-site issues, alongside managing official IT records, documentation, and compliance reports.
  • Assistant Manager – IT Infrastructure

    IT Solution Lahore · 2018 — 2020
    Supervised IT infrastructure and managed solutions for hardware, overseeing various tasks associated with the role.
  • Assistant Manager, Network Development & Operations

    Brain Telecommunication · 2010 — 2018
    Administered a 24x7 NOC, including Exchange and file servers, for over 200 users while ensuring 99.9% uptime. Planned migration to cloud services while maintaining the on-premises Xeon infrastructure. Executed systems management tasks, including firmware execution on Intel Xeon servers and data recovery from RAID arrays.
  • Hardware Engineer

    Brain Telecommunication · 2009 — 2010
    Engaged in hardware engineering tasks within the organization.
  • Senior Officer Technical Support

    Brain Telecommunication · 2004 — 2009
    Provided technical support within the organizational framework, addressing hardware and software issues.
  • Officer, Software Lab

    Brain Telecommunication · 1998 — 2004
    Conducted responsibilities related to software within the laboratory setting.
  • Officer, Hardware Lab

    Brain Telecommunication · 1995 — 1998
    Managed hardware laboratory operations and responsibilities.

Skills & Expertise

Education

  • Bachelor of Science (Hons) in Information Technology
    Virtual University of Pakistan
  • Intermediate
    Lahore Board
  • Matriculation
    Lahore Board

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