Muhammad A.
Mid-Level E-Commerce Manager
Open to offersNew to PlatformAbout
Muhammad A., based in Jakarta, Indonesia, is an accomplished E-Commerce Manager with extensive experience in the online retail industry. He is proficient in managing e-commerce platforms such as Shopee, Lazada, TikTok Shop, and Tokopedia. At PT. Digital Elektronik Ekosistem under GALVA GROUP, he oversees all electronic product sales activities across major marketplaces, including pricing, inventory management, and digital marketing. Muhammad has a strong background in marketplace optimization and paid ads management, utilizing tools like Excel, Canva, and Capcut to enhance product listings and campaign strategies. At Qisahn Pte Ltd, he managed operations across four countries, focusing on maximizing ROAS, CVR, and CTR. His role demanded the coordination of marketing and social media efforts tailored to brand goals and seasonal trends, as well as analyzing performance data to improve sales efficiency. His educational background in Hospitality Management from the University of Trisakti supports his strategic approach to digital marketing and product research, ensuring the achievement of sales targets.
Experience
E-Commerce Manager
PT. Digital Elektronik Ekosistem under GALVA GROUP · 2025 — PresentOversee and manage e-commerce activities for electronic products across major marketplaces including Shopee, TikTok Shop, Tokopedia, Lazada, Blibli, and webstore. Responsible for pricing, inventory management, shipping, marketing, paid ads, and sales via social media. Analyze market trends and competitor performance to identify promising products for listing, ensuring a strong selling potential. Lead team operations to maintain efficiency and achieve sales targets. Acquire new clients for enabler and fulfillment services, and prepare reports for clients and the Board of Directors.E-Commerce Manager / Brand Manager
Qisahn Pte Ltd · 2021 — 2025Directed e-commerce operations across four countries utilizing platforms such as Shopee, Lazada, TikTok Shop, and Tokopedia. Managed the complete operational cycle including product research, pricing, shipping coordination, ad campaigns, promotions, and sales reporting. Optimized paid ads across key platforms by monitoring daily performance metrics to meet campaign objectives, focusing on ROAS, CVR, and CTR. Enhanced product listings and campaign strategies using tools such as Excel, Canva, and Capcut. Ensured alignment of marketing and social media initiatives with brand objectives and seasonal trends while analyzing performance data to boost ROI.Waiter
Ritz Carlton Kyoto, Japan · 2020 — 2020Provided exceptional service to guests with tailored menu recommendations. Collaborated with kitchen and service teams to guarantee timely and accurate presentation of dishes. Upheld stringent standards in cleanliness and guest care, ensuring a high-quality dining experience.Creative Project Officer
Foris Event Organizer, Yogyakarta · 2018 — 2019Collaborated with the team to develop event concepts aligned with client goals and target audiences. Managed the execution of event plans, coordinating timelines, vendors, and on-site operations to ensure a successful outcome. Promoted events to relevant audiences through direct outreach and media channels, ensuring a smooth execution and client satisfaction.
Skills & Expertise
Education
- Bachelor of Applied Science in Hospitality ManagementUniversity of Trisakti · 2016 — 2020
- Engine EngineeringUniversity of Applied Sciences Esslingen · 2013 — 2015
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