Muhammad N.

Ensured compliance with healthcare regulations and industry standards in billing practices. Generated and analyzed reports on billing performance, revenue collections, and outstanding claims. Followed up on returned claims, correspondence, denials, and rebills within five working days to maximize reimbursement. Submitted primary and secondary insurance claims electronically daily and on HCFA to facilitate timely reimbursement. Posted credit and debit adjustments to patient accounts and resolved client concerns. Reviewed the aging report, delivering weekly and monthly updates to clients with detailed insights. Contacted insurance companies to address payment discrepancies as needed. Composed internal memos and external correspondence for senior management while reviewing documents for accuracy. Conducted research to gather and record sensitive data, generating reports and drafting letters in MS Office, and created impactful presentations in PowerPoint. Recommended improvements to processes for enhanced accuracy, efficiency, and service quality.