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Muhammad K. — Junior Talent Sourcer from Pakistan

Muhammad K.

Junior Talent Sourcer

Pakistan 3-6 years
Open to offersNew to Platform
Languages
EnglishUrdu
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About

Muhammad K. is a dedicated Talent Sourcer and Recruitment Researcher with over two years of experience supporting high-volume RPO and staffing operations in the U.S. across the Legal, Technology, and Accounting sectors. He has a proven track record of managing and building talent pipelines through the use of advanced techniques such as Boolean search, LinkedIn Recruiter, and CRM tools like Salesforce. His expertise in candidate engagement and market mapping has enabled him to execute data-driven recruitment strategies that enhance hiring cycles and improve placement quality. In his role as a Recruitment Resourcer, Muhammad has successfully sourced a variety of professionals, particularly in the legal domain, building long-term candidate relationships. His contributions in supporting recruitment consultants, maintaining accurate candidate records, and analyzing market intelligence have been invaluable in maintaining efficient recruitment operations. Additionally, Muhammad's background in customer service has equipped him with strong communication skills and the ability to handle complex client interactions effectively. His educational background in Computer Science underscores his analytical approach to recruitment and customer service tasks.

Experience

  • Recruitment Resourcer (RPO & Talent Sourcing)

    Confidential Staffing Agency · 2024 — Present
    Facilitated recruitment efforts for U.S. Legal, Technology, and Accounting sectors through RPO. Engaged and sourced attorneys, paralegals, and legal support professionals using LinkedIn Recruiter and Boolean search. Developed and sustained long-term talent pipelines for in-demand positions. Created tailored InMail and outreach campaigns to enhance candidate engagement. Conducted detailed market research and company mapping to uncover hiring trends and opportunities. Ensured data integrity within Salesforce CRM and ATS platforms. Worked alongside senior recruitment consultants to refine sourcing strategies. Offered backfill hiring support to maintain seamless staffing operations during high-demand periods. Analyzed market intelligence to provide insights for recruitment and business development.
  • Customer Service Specialist

    Ufone BPO · 2023 — 2023
    Provided comprehensive customer support through inbound and outbound channels, consistently achieving SLA targets and enhancing customer satisfaction in a busy BPO setting. Addressed complex inquiries and account concerns with empathetic communication, achieving a high rate of first-call resolution. Partnered with cross-functional teams to escalate and resolve technical and billing issues, contributing to improved customer retention.
  • Customer Service Representative

    Sybrid (Pvt.) Ltd. · 2022 — 2023
    Handled a substantial volume of inbound customer calls, addressing questions related to products, billing, and account management with accuracy and professionalism. Cultivated active listening and problem-solving skills in a dynamic service environment, supporting team KPIs and quality assurance standards.

Skills & Expertise

Education

  • Intermediate of Computer Science
    Government Post Graduate College Murree · 2020 — 2022

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