Muhammad D.

Muhammad D. is a graduate of S1 Management from Universitas Pembangunan Nasional "Veteran" Yogyakarta, with a GPA of 3.45. He has honed his skills in customer service, marketing, and telemarketing through various roles. At Alfalink Yogyakarta, he worked as a Marketing Customer Service professional, where he communicated with potential customers and supported digital promotional materials. Currently employed full-time as a Telemarketing Agent at Berijalan, a part of Astra Credit Companies, he handles telemarketing for multi-purpose credit products, performing customer profiling, and managing post-offer follow-ups. Additionally, Muhammad is a Co-Founder of First Step Edu, where he oversees digital communication and service operations, leveraging his strong organizational skills. His expertness in tools like Canva and Microsoft Office suite supports his versatile abilities in managing customer databases and promotional content. He also held roles such as the PR & Sponsorship Coordinator for HIPMI PT UPNVY. Muhammad's experience is enriched by his project participation in community service and managerial courses, contributing to content creation and event coordination.