muhammad K.
Mid-Level IT Support Specialist
Open to offersNew to PlatformAbout
Muhamad K. is an experienced professional specializing in IT support, document control, and sales management across diverse sectors, including the precious metals and jewelry industry, telecommunications, and retail. In the gold and jewelry domain, he managed end-to-end sales and marketing for gold bars, handled administrative sales processes, and documented high-value transactions. Within telecommunications, Muhamad K. systematically maintained technical documentation and controlled materials for large-scale projects, collaborating with cross-functional teams to streamline logistics. His background also includes delivering technical support in retail, entertainment, and department store environments—resolving hardware, software, and network issues and supporting IT infrastructure projects. Additionally, he has managed point-of-sale systems and daily cash reports as a cashier, contributing to operational accuracy and efficiency.
Experience
Sales Marketing & Admin Sales
Precious Metals & Jewelry IndustryOversaw the complete sales and marketing process for gold bars and jewelry. Ensured accurate documentation for high-value transactions while handling administrative sales responsibilities. Fostered and nurtured strong client relationships to promote business growth.Document Controller & Material Controller
Telecommunications IndustryEffectively managed technical documentation and project records to ensure compliance. Monitored material inventory for telecommunications projects and collaborated with cross-functional teams to enhance supply chain workflows.IT Support
Retail, Entertainment, & Department Store SectorsDelivered extensive technical support and maintained IT infrastructure for different business units. Addressed hardware, software, and network issues to reduce operational downtime. Contributed to the implementation of retail technology systems.Cashier
Department StoreExecuted customer transactions with a focus on maintaining high standards of accuracy and service. Handled daily cash reports and managed point-of-sale (POS) systems.
Skills & Expertise
Education
- Bachelor of Computer ScienceSTMIK BUDI DARMA · — — 2011
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