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muhammad S. — Mid-Level E-commerce Operations Manager from Indonesia

muhammad S.

Mid-Level E-commerce Operations Manager

Indonesia 3-6 years
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Muhammad S. is a dedicated e-commerce professional based in Tangerang, Indonesia, with extensive experience in managing online businesses. He has been self-employed as an Online Store Manager since 2019, where he oversees the full spectrum of e-commerce operations such as product uploads, price updates, and inventory tracking. His role also includes coordinating with shipping providers to ensure timely order fulfillment and maintaining precise records of sales performance using Google Sheets. Muhammad excels at customer service, providing support through chat and email to resolve inquiries effectively. Additionally, he possesses robust administrative skills essential for data entry, digital filing, and spreadsheet management. With a strong command of Google Workspace, WhatsApp Business, and marketplace dashboards, Muhammad contributes significantly to the e-commerce sector. He holds an educational background in network engineering from Politeknik Harapan Bersama Tegal Indonesia.

Experience

  • Online Store Manager

    Self-Employed · 2019 — Present
    Oversaw comprehensive e-commerce operations, including product uploads, price adjustments, and inventory management. Delivered professional customer support through chat and email to address inquiries and ensure satisfaction. Utilized Google Sheets for maintaining precise sales performance records. Collaborated with shipping providers to guarantee timely order fulfillment.

Skills & Expertise

Education

  • Diploma in Network Engineering
    Politeknik Harapan Bersama Tegal Indonesia · 2014 — Present