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Muhammad Z. — Mid-Level F&B Operations Staff from Indonesia

Muhammad Z.

Mid-Level F&B Operations Staff

Indonesia 2-3 years
Open to offersNew to Platform
Languages
IndonesianEnglish
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About

Muhammad Z. is a dedicated professional with a solid educational foundation in automotive technology from SMK Pancasila Mojowarno. He has diversified his expertise across both the Food and Beverage (F&B) industry and music arrangement sectors. Previously employed as a Waiter, he excelled in customer service by courteously attending to guests, ensuring the dining area remained clean, and responding effectively to customer complaints. As a Barista, Muhammad demonstrated proficiency in preparing a variety of beverages, operating coffee machines, and maintaining cleanliness standards. His role as Staff Operational at D'jombang Cafe involved comprehensive customer service, machine maintenance, and music production tasks such as editing and arranging music. At PT. Yuk Kolaborasi Indonesia, he honed his skills in operational management, equipment maintenance, and creative content production, ensuring smooth workflow and timely project completion. Muhammad is recognized for his operational management, music editing, and customer engagement skills. As he seeks a new opportunity, particularly in the F&B sector, he aims to further apply and develop his professional acumen.

Experience

  • STAFF OPERASIONAL

    PT. Yuk Kolaborasi Indonesia · 2023 — 2026
    Handled customer service, maintained effective communication, operated coffee machines, performed basic maintenance and repairs, engaged in music editing and arrangement, collaborated with the team, and adhered to discipline.
  • BARISTA

    D'jombang Cafe · 2021 — 2023
    Prepared and served coffee and non-coffee beverages, operated coffee machines and supporting equipment, ensured quality of flavors and presentation, maintained cleanliness of the workspace and equipment, and provided cordial customer service.
  • WAITER

    D'jombang Cafe · 2020 — 2021
    Provided friendly and polite service to guests, took and served orders, maintained cleanliness of the dining area, ensured customer comfort, and effectively addressed customer complaints.
  • OPERATIONS MANAGER

    D'jombang Cafe · 2017 — 2020
    Managed and ensured smooth operational activities, conducted checks and maintenance of equipment and operational machinery, assisted with music content production and editing, operated music software to support creative content production, recorded and reported operational activities, coordinated with the team to meet deadlines, resolved minor technical issues with operational and production equipment, and generated creative ideas to support content needs and music production.

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