Mundaula N.
Mid-Level Psychology Administrative Assistant
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Mundaula N. is an experienced professional specializing in organizational development, active across the psychology, mental health, education, and sports sectors in Zambia. As an Administrative Assistant with the Psychology Association of Zambia, Mundaula N. manages executive scheduling, handles official communications, and serves as the first point of contact for members and visitors. At the University of Zambia, Mundaula N. facilitates undergraduate psychology tutorials as a Part-Time Tutor, supporting academic development through clarification of research methods and coordination with course lecturers. In the non-profit sector, Mundaula N. oversaw social media management and project coordination for Strengthening Mental Health Services (SMHS), focusing on webinars, stakeholder engagement, and brand visibility. Additional roles include freelance transcription and research assistance for various projects, entailing data analysis and literature reviews, as well as co-site coordination at Munali Women's Basketball Hub, managing logistics and training sessions. Proficient in French and English, Mundaula N. leverages CRM tools, Microsoft Office, and effective communication skills in all professional contexts.
Experience
Administrative Assistant
Psychology Association of Zambia · 2022 — 2026Coordinated executive scheduling, including projects, meetings, conferences, and deadlines to facilitate smooth operations. Drafted, proofread, and formatted official documents while maintaining accurate filing systems and data records. Acted as the first point of contact for members and visitors, managing inquiries with professionalism.Part-Time Tutor
University of Zambia (UNZA) · 2025 — 2025Conducted tutorials in undergraduate psychology, helping students grasp key concepts, theories, and research methods. Supported students academically with strategies for studying and assessment preparation, while collaborating with lecturers to align with course objectives.Transcriber
Freelance · 2025 — PresentTranscribed various audio and video materials with precision, using strong active listening skills to create clear text from different accents and audio conditions. Ensured that transcripts were formatted and proofread according to client guidelines while adhering to strict deadlines and confidentiality.Admin, Social Media Manager
Strengthening Mental Health Services (SMHS) Organization · 2021 — 2024Moderated webinars and facilitated workshops on mental health, managing logistics and participant engagement remotely. Oversaw daily social media activities, focusing on content creation, scheduling, and performance tracking to implement data-driven strategies. Supported administrative tasks like partnership coordination and stakeholder communication to enhance organizational visibility.Research Assistant
Various Projects · 2023 — PresentPerformed literature reviews and facilitated participant recruitment following ethical research standards. Organized and analyzed both quantitative and qualitative data, in addition to preparing reports and presentations collaboratively with supervisors and field teams.Co-Site Coordinator
Munali Women's Basketball Hub - Sports in Action · 2018 — 2020Ensured compliance with safety protocols while overseeing equipment usage and conducting inventory checks for training sessions. Managed logistics and maintained organized records to facilitate effective communication and coordination of activities. Led basketball coaching sessions and committees to foster participant engagement and teamwork.
Skills & Expertise
Education
- Bachelor of Arts in Psychology and French (Double Major)University of Zambia · 2021 — 2024
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