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muralimohan — Senior Hospitality Operations Manager from India

muralimohan

Senior Hospitality Operations Manager

India 6+ years
Open to offersNew to Platform
Languages
EnglishHindi
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About

M. Murali is a seasoned Operations Manager with extensive expertise in the Hospitality and Operations sector, boasting over 15 years of experience. His proficiency in branch management, team leadership, and guest relations has driven operational excellence across multiple branches in Chennai and Pondicherry while maintaining high hygiene and safety standards. As a Certified Data Entry Specialist, M. Murali exhibits advanced skills in MS Office applications and is adept with restaurant management software like Petpooja and Remedy. His career began in guest service and has progressed through supervisory roles, including Store Keeper and Cashier cum Store In-charge, where he managed inventory and cash operations with precision. Fluent in English, Hindi, Telugu, and Tamil, M. Murali excels in multilingual communication, a valuable asset in enhancing customer interactions and team collaboration.

Experience

  • Branch Manager

    Ahlan (Palmshore & Copper Kitchen) · 2010 — Present
    Oversaw operations at multiple branches located in Chennai and Pondicherry. Managed large teams while ensuring strict adherence to hygiene and safety protocols. Efficiently handled cash management, store inventory, and customer databases.
  • Cashier cum Store In-charge

    Isha Life Fitness System · 2009 — 2010
    Responsible for billing processes, preparing daily cash reports, and managing inventory for the store.
  • Store Keeper

    Indi Shopee Pvt Ltd · 2008 — 2009
    Maintained comprehensive records of stock levels and coordinated vendor deliveries.
  • Store Keeper

    Hotel Mayura – Tirupati · 2006 — 2007
    Managed inventory control and resource allocation.
  • Captain

    Hotel Bliss – Tirupati · 2004 — 2006
    Supervised the floor staff to ensure high-quality guest service.
  • Steward

    Hotel Annapurna – Tirumala · 2002 — 2004
    Handled guest relations while managing basic restaurant operations.

Skills & Expertise

Education

  • Intermediate (Vocational)
    Board of Intermediate Education
  • SSC
    Board of Secondary Education

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