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muralimohannaidu P. — Senior Hospitality Operations Manager from India

muralimohannaidu P.

Senior Hospitality Operations Manager

India 6+ years
Open to offersNew to Platform
Languages
HindiEnglish
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About

P. Murali M. is a seasoned Operations Manager with over 15 years of experience in the hospitality and operations sectors, focusing on branch management and team leadership. Based in Chittoor District, Andhra Pradesh, he is proficient in English, Hindi, Telugu, and Tamil, enhancing his capability as a Multilingual Professional. Currently managing operations for multiple branches of Ahlan in Chennai and Pondicherry, he ensures high standards in hygiene, safety, cash management, and inventory control. His career began as a steward and captain, progressing through roles such as store keeper at Indi Shopee Pvt Ltd and Hotel Mayura. As a Certified Data Entry Specialist, Murali M. is skilled in MS Office and restaurant management software like Petpooja and Champagne, ensuring operational excellence and profitability. He holds certifications in Domestic Data Entry Operations and demonstrates advanced technical proficiency across various platforms.

Experience

  • Branch Manager

    Ahlan (Palmshore & Copper Kitchen) · 2010 — Present
    Oversaw operations for multiple branches located in Chennai & Pondicherry while supervising large teams and ensuring high standards of hygiene and safety.

  • Cashier cum Store In-charge

    Isha Life Fitness System · 2009 — 2010
    Managed billing processes, prepared daily cash reports, and handled inventory for the retail store.

  • Store Keeper

    Indi Shopee Pvt Ltd · 2008 — 2009
    Maintained comprehensive records of stock levels and coordinated vendor deliveries.

  • Store Keeper

    Hotel Mayura – Tirupati · 2006 — 2007
    Managed inventory and allocated resources effectively.

  • Captain

    Hotel Bliss – Tirupati · 2004 — 2006
    Supervised floor staff, ensuring that excellent guest service standards were upheld.

  • Steward

    Hotel Annapurna – Tirumala · 2002 — 2004
    Handled guest relations while performing basic operations in the restaurant.

Skills & Expertise

TranscriptionCustomer SupportCopywriterInventory ManagementCustomer ServiceData Entry SpecialistCustomer Service RepresentativeTranslation

Education

  • Intermediate (Vocational)
    Board of Intermediate Education
  • SSC
    Board of Secondary Education

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