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Murli N. — Senior Export Executive from India

Murli N.

Senior Export Executive

India No experience yet
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EnglishHindi
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About

Murli B. is an accomplished Export Executive with over 15 years of experience in managing export operations for notable companies in Pune. He holds a Postgraduate Diploma in International Business Operations and a Master's in Commerce. His career highlights include his tenure as Assistant Manager-Exports at NIKAS CORPORATION, an export house specializing in packaging solutions for the pharmaceutical, cosmetics, and healthcare sectors. Here, Murli excelled in preparing pro-forma invoices, issuing purchase orders, negotiating freight logistics, and preparing export documentation like the Bill of Lading and Certificates of Origin. Additionally, he has coordinated with suppliers and customers to streamline delivery schedules and developed new business opportunities. Previously, he managed a startup, Sarvesh Enterprises, dealing with office stationery and supplies. Murli has also held roles at Convergys India Ltd., Poonawalla Fashions Pvt., Eagle Poonawalla Industries Ltd., Kale Consultants Ltd., and Patni Computer Systems, gaining a comprehensive skill set in customer service, commercial operations, and export coordination.

Experience

  • Assistant Manager-Exports

    NIKAS CORPORATION · 2014 — 2019
    Prepared Pro-forma invoices based on negotiated prices and issued purchase contracts/orders. Developed new initiatives with existing customers and coordinated with suppliers to ensure timely delivery based on shipment commitments. Engaged in negotiations with CHA for optimal freight rates for C&F shipments. Followed up with overseas parties and CHA for container bookings and necessary licenses for shipments. Collaborated closely with logistics and shipping companies to schedule and book shipments, ensuring efficient cargo pickup and stuffing. Compiled pre-shipment documents according to requirements and tracked shipment progress. Coordinated with CHA for inspections, interacted with shipping lines for Bill of Lading release, and managed export documentation including invoices and packing lists for payments. Assisted with excise activities involving various forms. Sought new customers and suppliers while tracking monthly delivery and sales reports and payment follow-ups.

  • Proprietor

    SARVESH ENTERPRISES · 2010 — 2013
    Established and managed a startup business focused on office stationery and supplies.

  • Customer Service Officer

    CONVERGYS INDIA LTD. · 2007 — 2010
    Responded to customer emails regarding products and services, utilizing system resources to conduct thorough research and provide solutions. Communicated effectively with customers via email to understand and address their issues. Initiated claim requests for eligible customers, ensuring thorough analysis of supporting documentation. Participated in in-house continuous education programs to enhance work quality.

  • Commercial Executive

    POONAWALLA FASHIONS PVT. · 2006 — 2007
    Organized staffing for company stores and engaged with staff on operational matters while analyzing daily reports. Collaborated with architects and interior designers on fit-out projects at stores. Coordinated with vendors to develop software in alignment with business needs and organized stock audits, providing necessary reports to management. Maintained Management Information Systems (MIS).

  • Commercial Officer

    EAGLE POONAWALLA INDUSTRIES LTD. · 2003 — 2005
    Communicated with branch managers regarding receivables recovery and proposed write-offs for bad debts. Drafted dealer and lease agreements for branch managers. Assisted in the creation of product catalogues, brochures, and technical manuals. Coordinated website updates with external agencies and contributed to customer service improvement by conducting customer satisfaction surveys. Maintained communication with legal representatives to monitor ongoing hearings and engaged in price negotiations related to printed stationery.

  • Customer Support Executive (Non-Technical)

    KALE CONSULTANTS LTD. · 2002 — 2003
    Managed system and software-related customer inquiries via telephone, resolving them online using Informix (SQL) and UNIX platforms. Conducted client visits to address software-related queries and implement software patches. Collaborated with in-house development teams to enhance products based on customer feedback.

  • Confidential Secretary to GM-Marketing

    FOSECO INDIA LTD. · 1995 — 2002
    Supported managers in daily activities, arranged travel and accommodation bookings, and prepared various MIS and visit reports. Coordinated inter-departmental communication and maintained ISO 9000 documentation for the department.

  • Asst. Software Export Co-ordinator

    PATNI COMPUTER SYSTEMS · 1995 — 1995
    Maintained employee details with specific software skill sets for overseas project requirements. Arranged telephonic interviews for employees selected for overseas assignments and organized documentation for those assignments. Assisted the HR department in the selection and appointment procedures.

Skills & Expertise

SupercreatorRunway

Education

  • Post Graduation Diploma in International Business Operations
    IGNOU · 2017 — Present
  • Master of Commerce
    M.U.C.C, Pimpri, Pune University · 1996 — Present

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