Mvula L.

Mvula L. is an adaptable and empathetic professional with two years of experience in customer service and administrative roles, prominently within the financial and beverage sectors. Holding a position as a Senior Consultant in the Rewards Division at Sanlam, Mvula excelled in handling queries and complaints with professionalism, supporting administrative processes, and providing frontline support. In a previous role with Heineken Beverages, Mvula managed calls for liquor license renewals and informed outlet owners about product promotions and responsible alcohol trading. As a Scheduler at AAG Company, Mvula coordinated calendars, ensured smooth appointment settings, and maintained accurate CRM records. Mvula's strengths include Customer Service Excellence, Scheduling & Coordination, and Communication Skills. Fluent in English, with a working knowledge of Afrikaans and basics of isiXhosa and isiZulu, Mvula remains committed to continuous learning and organizational excellence.