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Nadine J. — Senior Operations Manager from South Africa

Nadine J.

Senior Operations Manager

South Africa 6+ years
Open to offersNew to Platform
Languages
EnglishAfrikaans
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About

Nadine J. is a seasoned Senior Operations Manager and business lead with over 20 years of experience spanning construction, hospitality, gaming, and international remote services. She has driven operational excellence by overseeing multi-site operations, streamlining workflows across installation divisions, and optimizing processes through systems integration and performance analytics. At Incredible Installation LLC, Nadine led remote teams, managed financial tracking, resource allocation, and designed data-driven reporting frameworks. In the hospitality sector, she directed a 30-outlet portfolio, developed national brand strategies, and launched scalable restaurant brands. Her earlier experience includes national operations management in gaming, project management in UK construction, and pharmaceutical sales. Nadine is recognized for her expertise in financial management, project management, and leveraging data for operational improvements.

Experience

  • Remote Operations Manager & Business Lead

    Incredible Installation LLC (USA) · 2018 — Present
    Managed operations across various installation divisions, overseeing project flow, service delivery, and scheduling. Developed operational reporting frameworks, including KPIs and performance dashboards, while analyzing business data to identify inefficiencies and improve turnaround times. Designed systems to enhance workflow integration and managed financial operations such as collections and payroll coordination. Supervised contractor performance and supported leadership in strategic planning.

  • Group Operations Manager / GM & Brand Development Manager

    The Hospitality Management Company (Pty) Ltd · 2012 — 2018
    Directed operations for a portfolio of 30 outlets, focusing on performance and profitability. Executed national brand and marketing strategies and led new business development activities. Established standardized operating procedures and managed budgets and vendor contracts while restructuring head office functions to optimize operational efficiency.

  • National Operations Manager

    Vukani Gaming Corporation · 2007 — 2012
    Oversaw national operations, ensuring compliance and revenue growth. Implemented training programs to enhance workforce capability and manage stock control, procurement, and maintenance operations. Led promotional initiatives to boost customer engagement.

  • Project Manager

    Botes Building (UK) · 2004 — 2007
    Managed the complete project lifecycle, from planning and budgeting to execution. Conducted P&L analysis while controlling procurement and inventory. Supported site development and sales processes.

  • Pharmaceutical Sales Representative

    Quintiles (UK) · 2002 — 2004
    Managed client portfolios and identified new business opportunities through market and competitor analysis. Delivered sales presentations that were data-driven, along with reporting.

  • Assistant Project Manager – Operations

    Amberfield Building Development · 1997 — 2002
    Coordinated project schedules and supplier logistics while facilitating client communication. Prepared cost estimates and operational documentation to support project delivery across construction phases.

Skills & Expertise

Construction And EngineeringBusiness Intelligence AnalystContent Creation

Education

  • Matric
    Randburg High School

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