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Nadja D. — Senior Administrative and Customer Support Specialist from South Africa

Nadja D.

Senior Administrative and Customer Support Specialist

South Africa 1-2 years
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About

Nadja D. is a detail-oriented professional with over 10 years of experience in administrative support and customer service. With a background in accounts management and client services, she has demonstrated a strong ability to manage high-volume workloads efficiently, particularly during her tenure as an Accounts Administrator at a golf club where she managed over 2,600 member accounts. Nadja currently owns and operates her own business, Nostalgic Creativity, where her responsibilities include managing bookings, client communication, and daily business operations. Her previous roles have honed her skills in handling invoicing, resolving client queries, maintaining accurate records, and supporting management. Nadja seeks remote or part-time opportunities where she can continue to apply her strong multitasking, problem-solving, and effective communication skills while contributing to a team. She holds a Human Resource Management Certificate, amplifying her proficiency in data entry, scheduling, and coordination.

Experience

  • Accounts Administrator

    Golf Club · 2020 — 2022
    Managed a substantial volume of over 2,600 member accounts, overseeing invoicing, and processing debit orders. Addressed customer queries and account issues while ensuring accurate record maintenance.
  • Admin Assistant (HR & Membership)

    Randpark Golf Club · 2020 — 2020
    Supported HR and membership operations by capturing and allocating new members using the Jonas system, and maintaining essential filing and documentation.
  • Personal Assistant

    Ideemasun Energy · 2012 — 2016
    Prepared quotes and invoices using Pastel and ELCB. Managed stock and supplier orders specifically with SKF, and coordinated deliveries along with sourcing activities. Handled emails, schedules, and travel logistics while organizing projects and accommodations.
  • Administrative Assistant

    BetterBond Blue Door · 2008 — 2012
    Performed general administrative tasks, facilitated client communication, and utilized Excel for tracking systems and incentive management. Provided customer support and handled calls.

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