Najeeb A.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Najeeb A. is a Sociology graduate with a proven track record in educational roles and strong expertise in Customer Service & Client Support. His experience as a Student Success Manager at Maaher Academy highlights his ability to provide robust support and guidance to students and team members, ensuring efficient task completion and maintaining positive relationships with students and parents. Najeeb's prowess in Online Chat Support and Communication & Interpersonal Skills has been demonstrated through his teaching and tutoring roles at Maaher Academy and other educational institutions, where he effectively communicated and supported student learning both in-person and online. His skill set extends to Web Design & Development and professional video creation, showcasing his adaptability and technical capabilities in both educational and digital environments. Najeeb is seeking new opportunities in customer service, social work, and remote communication roles.
Experience
Student Success Manager
Maaher AcademyProvided guidance and support to both students and team members while ensuring effective communication and task completion. Monitored student engagement and addressed any issues in a professional manner, fostering positive relationships with students and their parents.Teacher / Online Tutor
Maaher Academy, A-Noojum Nursery and Primary School, Alistiqomah Nursery and Primary SchoolInstructed students in both classroom and online settings. Prepared lesson materials and assisted those facing learning challenges. Engaged in effective communication with students and parents while providing necessary guidance to enhance student performance.
Skills & Expertise
Education
- Bachelor of Science in SociologyUsmanu Dan Fodiyo University · 2017 — 2023
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