NAKAWUNDE J.
Junior Medical Virtual Assistant
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About
Justine N. is a seasoned Medical Virtual Assistant based in Dubai, UAE, with a specialized focus on healthcare. Trained extensively in electronic health record (EHR) navigation, she excels in appointment scheduling, telehealth coordination, insurance verification, and effective patient communication. Justine is well-versed with Practice Better and Office Ally, developing her expertise through rigorous hands-on healthcare simulation by The MedVA Training Program. Her core skills include adept management of patient profiles, intake and consent forms, and HIPAA-conscious documentation practices. Through her training, she has refined her ability to handle secure patient communication, coordinate telehealth sessions, and verify insurance eligibility, ensuring meticulous attention to detail. Justine holds certifications in Medical Virtual Assistant Training and HIPAA Awareness, supported by comprehensive education through programs at ALX Africa and the CNA Training Institute Dubai.
Experience
Medical Virtual Assistant Simulation Training
The MedVA Training Program · 2026 — 2026Managed patient profiles, intake forms, consent forms, and EHR documentation utilizing Practice Better. Scheduled virtual appointments and coordinated telehealth sessions. Handled secure patient communication workflows and sent appointment reminders. Executed simulated insurance eligibility verification through Office Ally. Documented internal, SOAP, and DAP notes in accordance with healthcare documentation standards while maintaining HIPAA-compliant administrative practices.