Nancy B.

Nancy B. is a Healthcare Virtual Assistant and registered medical technologist with experience in clinical and administrative healthcare roles across hospitals, diagnostic centers, and virtual US-based healthcare practices. At Bicol Medical Center, Tigaon Primary Hospital, and Labline Medical and Diagnostic Center, she supported laboratory operations through specimen collection, phlebotomy, quality control reporting, and troubleshooting system/machine errors. In virtual roles, including with Hello Rache, she managed EHR tasks with ModMed, handled insurance eligibility verification, patient scheduling, and inter-office communications for a podiatry clinic. Her background also includes work in healthcare insurance advisory with Concentrix, where she handled insurance claims processing and eligibility inquiries for provider services. Data entry and accurate record management have been consistent responsibilities throughout her career in the healthcare and customer service sectors.