Naomi O.
Junior IT Support and Cybersecurity Specialist
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About
Naomi O. is an IT Professional with a Diploma in Information Technology from Mombasa Polytechnic, backed by advanced training in cybersecurity and hands-on experience in technical support and data management roles. In the information technology and outsourcing domains, Naomi has delivered IT support at ADEPT Technologies Ltd and Daproim Africa by troubleshooting hardware, configuring software, and maintaining computer systems. Through her role at Oasis Outsourcing Kenya, she managed large-scale data entry tasks, safeguarded data confidentiality, and supported administrative teams with reporting and analysis. Naomi’s expertise includes database management (MySQL), cybersecurity fundamentals, and operating systems administration (Windows/Linux), demonstrated across varied business environments with a focus on accuracy and data security.
Experience
Data Entry Personnel
OASIS OUTSOURCING KENYA · 2023 — 2024Inputted, verified, and preserved large data sets while ensuring confidentiality and data integrity across various databases. Assisted administrative teams by providing reports and conducting data analysis.IT Support
ADEPT TECHNOLOGIES LTD · 2022 — 2023Supported troubleshooting for hardware and software issues, offering technical assistance to both staff and clients. Oversaw the monitoring and maintenance of computer systems and networks.IT Support
DAPROIM AFRICA · 2021 — 2022Provided assistance to users facing technical difficulties, installed and configured hardware and software, and resolved issues related to computers and printers. Set up new devices and networks while managing user accounts and passwords.
Skills & Expertise
Education
- Diploma in Information TechnologyMombasa Polytechnic · — — 2021
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