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Nastasha F. — Mid-Level Mining Sector Credit Controller from South Africa

Nastasha F.

Mid-Level Mining Sector Credit Controller

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Nastasha F. is an experienced professional with over 15 years in the Mining, Retail, and Corporate sectors, specializing in administration, credit control, and office management. Currently serving as a Credit Controller at Incubeta, she oversees credit management for European regions, develops credit control systems, and implements payment collection strategies. Her previous roles include Admin Manager at County Wide Liquor, where she set up wholesale distribution admin processes, managed staff, and handled payroll, compliance, and HR procedures. In the mining sector, Nastasha held senior credit control positions at Bidvest Walton’s, Reakgona Group, and Nashua Mpumalanga, managing large debtor books, reconciling complex accounts, and driving payment processes for major clients such as Lonmin, Glencore, and BHP Billiton. She is highly proficient in accounting software, Google Workspace, Microsoft Office, and tools like SAP, Pastel, Ariba, Quadrem, and M2North.

Experience

  • Retail: Credit Controller

    Incubeta (Global Outperform Marketing) · 2024 — 2025
    Developed and monitored a credit control system in collaboration with sales, marketing, and finance teams. Established policies to optimize customer service while ensuring timely payments. Conducted regular analyses of the credit-control system to implement necessary changes and reduce bad debts. Managed overdue invoices and followed company collections procedures as needed. Demonstrated strong numerical skills, attention to detail, and excellent communication and negotiation abilities.

  • Retail: Admin Manager

    County Wide Liquor (Rustenburg Tuin) · 2020 — 2022
    Oversaw the opening of a new wholesale alcohol outlet, establishing all administrative processes. Supervised daily operations of cashiers and staff members. Managed daily cash collections, banking, and reconciliations. Implemented control measures for stock management and money management while developing administrative systems and procedures. Handled hiring, training, and employee disputes in compliance with labour relations and disciplinary regulations.

  • Senior Credit Controller

    Bidvest Walton’s Rustenburg · 2018 — 2019
    Maintained relationships with customers to address queries and encourage timely payments. Reconciled complex accounts to ensure a constant payment flow. Utilized systems like AX Customized and conducted invoicing for various mines, managing both COD and A-Z accounts. Supervised payment allocations, daily banking, and monthly reporting activities.

  • Debtors Credit Control & General accounting admin

    Reakgona Group t/a Tshiamo Chemistry · 2015 — 2018
    Managed credit control for major accounts such as Lonmin and Glencore, ensuring timely payment collections. Implemented procedures for current invoicing and adhered to outstanding funds collection processes. Collaborated closely with procurement teams to set up operational procedures while tracking overdue payments and resolving customer queries to foster positive relationships.

  • Credit Controller / Admin

    Camperdown t/a Jonet 1000cc · 2014 — 2015
    Handled credit control for major accounts, focusing on invoice and collection processes. Addressed challenges in collections resulting from historical account overdrafts while ensuring compliance with Lonmin’s operational procedures for payment processing.

  • External Sales Rep

    Just Water T/A Water Flex Rustenburg · 2013 — 2014
    Serviced areas including Rustenburg and Brits while promoting a new carbonated drink. Established a client base through cold calling and managed promotional activities in-store. Oversaw the merchandising and communication of pricing to minimize losses while ensuring customer satisfaction.

  • Internal Sales Consultant (Consumables)

    Type star Sharp Office Equipment · 2013 — 2013
    Conducted telephonic sales to create a new client base and sourced new customers through various channels. Built relationships with suppliers for competitive pricing and followed up on potential sales leads in a competitive market.

  • Senior Credit Controller

    Nashua Mpumalanga (Middelburg) · 2012 — 2013
    Managed BHP Billiton Coal as a major account, focusing on accounts with average book values. Handled processing of SES and E-invoicing for payment processes and maintained client relations to ensure timely payments while resolving queries.

  • Senior Credit Controller / External Sales / Counter Sales

    PG Glass Group · 2009 — 2011
    Started as a Credit Controller, managing accounts related to various businesses, followed by a transition into external sales where I developed marketing plans to expand the customer base. Finally, handled counter sales, providing customer service, pricing, and fulfilling administration duties related to quotations and stock control.

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