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Natalia M. — Mid-Level Bilingual Spanish-English Interpreter from Argentina

Natalia M.

Mid-Level Bilingual Spanish-English Interpreter

Argentina 2-3 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Natalia M. is a bilingual professional specializing in customer service, virtual assistance, and interpretation, proficiently handling communication between English and Spanish speakers. With a background as a Spanish-English Interpreter at both One World Global Services and Globo Language Solutions since 2024, she ensures accurate, culturally sensitive interactions across medical, legal, and customer service contexts. Her adeptness in managing high-volume calls and resolving customer issues underscores her capability. Natalia also served as an Administrative Assistant, where she managed appointment scheduling, verified insurance details, and maintained patient records in healthcare clinics from 2024 to 2025. Earlier, she taught English, using online platforms to engage diverse learners. Natalia holds an English Teaching Degree from Instituto Superior Antonio Ruiz de Montoya and is proficient with tools like CRM systems, HubSpot, and Salesforce, enhancing her ability to deliver high-quality remote support.

Experience

  • Spanish-English Interpreter

    One World Global Services · 2024 — 2025
    Delivered real-time consecutive interpretation during medical, legal, and customer service interactions. Ensured effective communication between English and Spanish speakers while preserving context, tone, and accuracy.

  • Spanish-English Interpreter

    Globo Language Solutions · 2025 — Present
    Handled high-volume calls and supported customer service interactions by addressing inquiries, complaints, and service-related issues. Maintained confidentiality and adhered to compliance standards during sensitive conversations.

  • Administrative Assistant (Healthcare Clinics)

    Psychology & General Medical Clinics · 2024 — 2025
    Coordinated appointment scheduling and managed calendars, including the verification of insurance details and patient records. Provided front-desk support and handled patient inquiries, issue resolution, and follow-ups.

  • English Teacher

    First Step School of English · 2021 — 2023
    Conducted structured lessons leveraging online learning tools and virtual platforms. Fostered communication and engagement with a diverse range of learners while monitoring student progress.

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