natasha D.
Mid-Level IT Support Specialist
Open to offersNew to PlatformAbout
Natasha D. is a proficient professional with extensive experience in the technology sector within the banking environment. She has worked with Banco de la Nacion Argentina from May 2024 to May 2026, where she specialized in IT services and technology implementations. Her roles included providing technical support, coordinating with external providers, and ensuring operational continuity during technological transitions. Natasha has a proven track record in handling implementations such as SD-WAN technology in branches, and managing connectivity and ATM service availability. Equipped with skills in incident management, technical problem-solving, and administrative coordination, she excels in guaranteeing the smooth operation of systems and technical setups. Natasha is adept at organizing operational tasks, managing administrative functions, and maintaining effective communication channels between different departments.
Experience
IT Services and Technology Implementation
Banco de la Nación Argentina (Casa Central) · 2024 — 2026Managed incident resolution and troubleshooting for technical issues. Provided technical support and coordinated with external vendors. Verified and certified services and configurations while participating in the implementation of SD-WAN technology at branches. Conducted connectivity testing, traffic validation, and ensured the availability of ATM services. Acted as an intermediary between external vendors, the help desk, and the implementation team. Coordinated the proper integration of services into the banking network and ensured operational continuity during technological transitions.
Skills & Expertise
Education
- High School Diploma in Social SciencesInstituto Integral L.E.A · 2018 — 2023
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