Nathalie R.

Nathalie R. is an adaptable professional with hands-on experience across customer service, manufacturing operations, and virtual assistance. Her tenure as a Service Crew at McDonald’s in Tandang Sora, Quezon City, involved preparing and serving food, adhering to safety procedures, and ensuring efficient teamwork during peak hours. In her role as a Virtual Assistant providing customer service support, she resolved account-related issues, processed orders and account updates, and managed multiple chats using CRM systems, maintaining quality customer support. As a Factory Worker at Concentric Appliances Industrial, she monitored machine performance, inspected plastic parts for quality assurance, and performed troubleshooting according to company production standards. With education in Accountancy, Business, and Management (ABM) with a marketing focus, and further criminology studies, she has demonstrated multitasking, problem-solving, and consistent adherence to quality and organizational standards in fast-paced environments.