Mid-Level Technical Support and Quality Analyst
Open to offersNew to PlatformNathanael Jairus V. is a seasoned professional with a robust background in technical support and sales within the telecommunications and IT sectors. He began his career at VXI Global Holdings B.V., where he served in multiple capacities including Technical Support/Sales Representative and Subject Matter Expert/Support Supervisor for the AT&T U-verse Account. His technical acumen was further honed as a Security and Fraud Analyst Intern at the same company. Transitioning to Alorica Centris, Nathanael advanced to a Quality Analyst role, managing quality control across the DELL Pro Support Account, covering the US and overseas operations. Later, at Cover Desk Philippines, he worked as a VA Insurance Broker/Agent. Throughout his career, Nathanael has developed strong competencies in networking, VPN, and computer hardware and software, supported by his certified proficiency in language skills affirmed by the Berlitz US Language Certification. He possesses a solid foundation in technology-enabled services, making him a valuable asset in tech-driven customer solutions.
Sign in as an employer to save this profile or invite Nathanael J. to a job.
Sign in as an employer