Nathaniel P.
Support Engineer
Open to offersNew to PlatformAbout
Nathaniel P. is a seasoned professional with a Bachelor of Science in Computer Engineering from AMA Sta. Cruz Laguna and extensive experience spanning data annotation, engineering, technical support, and business ownership. As a Data Annotator for E2F Inc., Nathaniel specializes in analyzing complex prompts, performing high-quality data labeling and tagging, and applying rigorous research and fact-checking protocols in data management. Previously, he served as a Design Engineer at NIU Professionals Inc., managing project tracking and AutoCAD 2D/3D as-built drawings for the telecommunications sector. His background includes roles as a Data Analyst in the healthcare sector at Accenture Inc., Helpdesk Assistant for Meralco's Bayad Center, and Technical Support Engineer for LBC Express, where he resolved software and hardware issues and maintained technical documentation. Nathaniel also operates a cafe, demonstrating adaptability across business and technical domains.
Experience
Data Annotator (Freelance)
E2F Inc. · 2025 — PresentAnalyzed and interpreted complex prompts to establish key data requirements while performing data labeling and tagging. Decomposed responses into structured claims for validation and conducted research to verify claim accuracy, ensuring data integrity through quality assurance checks.Business Owner - Cook - Barista
THE CRUNCH - PAGSANJAN (KITCHYOU CAFE) · 2023 — PresentEngaged in providing food and beverage services while managing cafe operations.Design Engineer
NIU Professionals Inc. · 2020 — 2022Utilized tracking systems to analyze project data and monitor site progress. Updated and maintained 2D and 3D as-built drawings through AutoCAD. Coordinated project status meetings with clients and supervised timelines across various project sites. Managed deliverables to ensure timely completion by tracking progress and addressing delays.Data Analyst (Healthcare Account)
Accenture Inc. · 2017 — 2019Conducted analysis of patient information, including backup and explanations of benefits. Adjusted and processed refund amounts using the Facets system. Validated and updated patient data from the COR system and sent reports to onshore.Helpdesk Assistant
Meralco (Client: CIS BAYAD CENTER) · 2016 — 2017Assisted customers with bill payments for various utilities and services. Coordinated issue resolution with teams at Bayad Center while ensuring compliance with established policies. Managed inquiries via phone and email about services and transactions, providing ticket numbers when necessary.Technical Support Engineer
Strategic Network Inc. (Client: LBC Express) · 2016 — 2016Researched and identified solutions for hardware and software issues while diagnosing and resolving technical problems, including POS system setup. Documented technical issues within the ticketing system and managed multiple support requests to meet deadlines. Delivered technical assistance to clients through phone, email, and chat, ensuring timely issue resolution.Computer Technician
BDO Corporate Center · 2015 — 2016Installed and configured hardware, software, and peripheral devices such as printers. Diagnosed and resolved computer and printing system-related technical issues. Provided technical support, troubleshooting hardware and software problems to minimize downtime and preparing error reports and maintenance documentation.
Skills & Expertise
Education
- Bachelor of Science in Computer EngineeringAMA STA. CRUZ LAGUNA · 2010 — 2015
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