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Nathaniel M. — Junior Medical Virtual Assistant from Philippines

Nathaniel M.

Junior Medical Virtual Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Nathaniel M. is a detail-oriented professional with a robust background in medical virtual assistance and sales, reflected in his experiences at Telephilippines Inc and Allstate Insurance. He holds a Bachelor of Science in Business Administration with a major in Marketing Management from the Philippine Women's College of Davao. Nathaniel has developed expertise in appointment scheduling, insurance verification, and ensuring HIPAA compliance. His role as a Medical Virtual Assistant involved calling clinics to manage patient appointments and maintain communication with healthcare providers. In sales, he excelled at handling high-volume inbound and outbound calls, consistently meeting sales targets. Additionally, Nathaniel possesses significant online teaching experience as an ESL Instructor with Native Camp Inc, where he engaged in one-on-one and group tutoring sessions, enhancing his communication skills. Proficient in English, Tagalog, and Bisaya, Nathaniel effectively combines his linguistic abilities with his professional expertise to deliver high-quality service.

Experience

  • Cold Caller (Telemarketer)

    Allstate Insurance · 2025 — 2026
    Managed high-volume inbound and outbound calls. Communicated effectively to meet and exceed sales targets. Addressed customer concerns while ensuring quality service.
  • Online English Tutor | ESL Instructor (Part-Time)

    Native Camp Inc · 2022 — 2025
    Delivered one-on-one and group online instruction with a focus on strong English communication and pronunciation. Developed lesson plans and structured teaching approaches while engaging and motivating students in grammar and vocabulary mastery.
  • Medical Virtual Assistant

    JAN MAR ROSALES · 2023 — 2024
    Scheduled and managed patient appointments through calls to clinics. Accurately verified patient insurance details and adhered to HIPAA guidelines to ensure confidentiality of patient data. Maintained effective communication with healthcare providers and patients while handling administrative tasks related to medical support.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration Major in Marketing Management
    Philippine Women's College of Davao · 2021 — 2025