Navin Y.
Junior EDP Executive
Open to offersNew to PlatformAbout
Navin K. is a proactive Executive EDP currently excelling at Bhandari Automobiles Pvt Ltd, specializing in Maruti Suzuki vehicles. With 1 year of professional experience, Navin has demonstrated expertise in enhancing operational efficiency and reducing costs. Notably, he implemented a new data management system boosting data accuracy and efficiency by 20%, and improved data retrieval time by 15%. In his role, he manages car services and parts, booking appointments and maintaining comprehensive customer records. As a former Fleet Manager at Swiggy and Customer Support Executive at Teleperformance, Navin's skills in data entry, MS Office, and customer service have consistently delivered results such as a 95% customer satisfaction rating. Based in Kharagpur, he is adept at using Excel, PowerPoint, and Internet-based research to support company goals.
Experience
Executive EDP
Bhandari Automobiles Pvt LtdImplemented a new data management system, contributing to enhanced data accuracy and efficiency. Developed and maintained databases to improve data retrieval times. Streamlined data entry processes and provided information on car services and parts, while handling appointment bookings and maintaining customer records.Fleet Manager
SwiggyOversaw fleet operations and logistics to ensure timely deliveries, optimizing efficiency in service delivery.Customer Support Executive
Teleperformance (TP)Addressed customer inquiries and complaints in a timely manner, achieving high customer satisfaction ratings. Managed and tracked customer interactions using CRM software and collaborated with teams to refine support workflows.
Skills & Expertise
Education
- Bachelor of ArtsRavenshaw College, Cuttack
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