Ndumiso S.
Mid-Level IT Technician
Open to offersNew to PlatformAbout
Ndumiso S. is a versatile IT professional from South Africa with a solid background in technical support and education. He has garnered extensive experience as an IT Technician and IT Support Technician working at renowned institutions such as Helen Joseph Hospital and Afrika Tikkun. His expertise includes installation and maintenance of operating systems, network administration including LAN, WAN, and VoIP systems, as well as hardware/software troubleshooting. At Afrika Tikkun, he managed IT resources, performed installations, and provided desktop and network support. Ndumiso's role at Kwa-Phalo Primary School combined his administrative capabilities with his ability to assist educators and students, showcasing his versatility across both IT and educational environments. Holding certifications in Information Technology and various networking courses, he is proficient in Windows/Linux administration and well-versed in using Microsoft Office across multiple versions. His professional journey displays a commitment to maintaining and improving IT infrastructure while supporting educational initiatives.
Experience
Admin, Educator Assistant, Data Capturer, General Assistant, Sport and Arts Culture
Kwa-Phalo Primary School · 2021 — 2022Performed data capturing, typing, and printing tasks within the administrative block. Monitored classrooms, supported learners with studies, and assisted teachers. Maintained cleanliness of school grounds and aided students in sports as well as arts and culture activities.IT Technician
Afrika Tikkun · 2017 — 2018Handled installations, configurations, and troubleshooting for various IT equipment and services, both remotely and on-site. Managed updates and repairs for hardware/software, placing orders for IT resources, and addressing all logged IT-related calls. Provided support for servers, VoIP systems, projectors, laptops, desktops, printers, and network structures, including LAN and WAN. Engaged in network administration and monitored operating systems such as Linux and Windows.IT Support Technician (Intern)
Helen Joseph Hospital · 2016 — 2016Delivered desktop and laptop support alongside network assistance. Investigated and resolved issues related to hardware, software, and networks for users. Accurately handled and successfully resolved logged calls, managed daily backups, and provided application support for Microsoft Office. Communicated with management regarding unresolved issues and administrated user accounts via Active Directory. Involved in installing, configuring, and troubleshooting various systems and applications.
Skills & Expertise
Education
- National Certificate: Information Technology: End User Computing & Technical SupportEkasi IT Solutions · 2015 — 2016
- Grade 12Pakamani High School · — — 2012
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