Necelmie B.

N. Garinggo is a seasoned Business Operations & Client Experience Specialist with expertise in multi-account client support and e-commerce operations. Between November 2021 and 2023, she excelled at Qualfon & Inspiro Dumaguete, providing client support across the e-commerce, retail, healthcare, and beauty industries by handling customer inquiries and resolving complex issues such as orders, refunds, and delivery matters. Later, she served as an E-Commerce & Business Operations Specialist for multiple clients (2023–2026), demonstrating proficiency in executing end-to-end operations, managing returns, handling disputes, and coordinating logistics. She supported high-volume store operations by enhancing SOPs, achieving exemplary seller performance ratings of 98–99%. Additionally, she contributed to vendor and business partner outreach, facilitating expansion initiatives and recruitment operations from 2024 to 2026. Her education includes a Bachelor of Science in Business Administration, majoring in Human Resource Management, from Negros Oriental State University.