NEHA A.
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Neha A. is a dedicated Data Analyst based in Pune, India, transitioning from business process operations and back-office management into the realm of data analytics. With a Bachelor of Engineering in Electronics & Telecommunication from St. Vincent Pallotti College of Engineering & Technology, she brings a technical foundation to her analytics work. Neha's experience at AMI and Hexaware Technologies Pvt. Ltd. underlines her proficiency in managing business process operations and maintaining service quality. Her strong command over Excel, Power BI, Tableau, and SQL has been pivotal in driving data visualization projects, notably her Power BI dashboards which offer insights into call center performance, sports analytics, and project management. Neha’s analytical skills and ability to derive actionable business insights from data position her as a valuable asset to any team focused on data-driven decision-making.
Experience
Senior Case Processing Executive
AMI · 2022 — 2026Oversaw daily back-office operations, ensuring data accuracy. Processed and validated business records meticulously while coordinating with various teams to complete operational tasks on time. Sought opportunities to enhance workflow efficiency and utilized Excel for reporting and data management.Executive
Hexaware Technologies Pvt. Ltd. · 2020 — 2022Managed business process operations to uphold service quality. Handled customer and operational data precisely, adhering to SLA-driven processes and quality standards. Produced process reports and maintained thorough documentation.
Skills & Expertise
Education
- Bachelor of Engineering (Electronics & Telecommunication)St. Vincent Pallotti College Of Engineering & Technology, RTMNU · 2015 — 2018
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