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Neha Z. — Mid-Level Data Entry Specialist from Pakistan

Neha Z.

Mid-Level Data Entry Specialist

Pakistan 1-2 years
Open to offersNew to Platform
Languages
EnglishUrdu
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About

Neha Z. is a seasoned Data Entry Specialist & Virtual Professional known for her meticulous attention to detail and reliability. With a strong foundation in Microsoft Office and record management, she efficiently handles multi-faceted roles across customer support, data entry, and virtual assistance. Currently freelancing as a Customer Support Specialist, Neha manages multi-channel inquiries and maintains accurate support records, boosting customer satisfaction through clear communication. Previously, at The Expander Enterprise, she excelled as a Data Entry Operator, ensuring data accuracy and confidentiality while supporting administrative tasks. Her experience extends to education, where as a Home Tutor, she personalized lessons and utilized e-learning tools to enhance student engagement. This comprehensive skill set, backed by a robust educational background from Ra'ana Liaquat Ali Khan College of Home Economics, showcases her ability to navigate complex tasks and deadlines successfully.

Experience

  • Customer Support Specialist

    Self-Employed · 2023 — 2024
    Handled customer inquiries across multiple channels including email, chat, and phone, ensuring prompt resolutions. Updated databases accurately utilizing CRM tools and communicated complex information to clients, which enhanced overall satisfaction.
  • Data Entry Operator

    The Expander Enterprise · 2020 — Present
    Entered and verified data records with precision across company databases. Generated and managed reports utilizing MS Excel and Word while supporting various administrative tasks such as email management and scheduling, all while maintaining data confidentiality.
  • Home Tutor

    Self-Employed · 2012 — 2016
    Delivered personalized tutoring sessions in multiple subjects to student groups and designed customized lessons aimed at enhancing academic performance. Implemented interactive e-learning tools to engage students online effectively.

Skills & Expertise

Education

  • Graduation
    Ra'ana Liaquat Ali Khan College of Home Economics
  • Intermediate
    Ra'ana Liaquat Ali Khan College of Home Economics
  • Matriculation
    Nasra School

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