Neil I.
Sales Advisor 1
Open to offersNew to PlatformAbout
Neil Ian S. is an experienced Sales Advisor and Kitchen Manager with a diverse background in customer service, sales, and food service. At Concentrix in Alabang, he handled client inquiries, resolved disputes, facilitated billing processes, and promoted products, consistently meeting sales targets and delivering strong customer service. He also provided light technical support, assisting customers with basic troubleshooting. As Kitchen Manager at Roma Cafe in Bacoor, Neil Ian S. oversaw back-of-house operations, evaluated ingredient quality, and managed inventory, ensuring compliance with operational standards. His education in Professional Culinary Arts and Mass Communications further informs his practical approach within the customer service and food service industries.
Experience
Sales Advisor 1
Concentrix · 2024 — 2026Provided exceptional customer service by addressing client inquiries and appropriately resolving disputes. Handled billing inquiries, ensuring accuracy and clarity for customers. Engaged in promoting and selling products to achieve sales targets while enhancing customer satisfaction. Offered light technical support, assisting customers through basic troubleshooting.Kitchen Manager
Roma Cafe · 2024 — 2024Supervised back-of-the-house operations, maintaining smooth workflow and efficiency. Assessed the quality of ingredients to uphold high culinary standards. Oversaw inventory management by placing daily orders for essential supplies. Ensured adherence to standard operational procedures throughout kitchen activities.
Skills & Expertise
Education
- Professional Culinary ArtsGlobal Culinary and Hospitality Academy · 2019 — 2022
- Mass CommunicationsEmilio Aguinaldo College - Cavite · 2013 — 2018
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