Mid-Level Customer Service Team Leader
Open to offersNew to PlatformNeil Bryan R. is a dedicated professional with a strong background in customer service and sales. Over the years, Neil has honed issue resolution and excellent communication abilities working as a Team Leader at IFFICIENT. Previously, Neil played pivotal roles at various companies, including serving as a Customer Service Representative at IQOR in Dasmariñas, where he developed the skill of customer acquisition. Neil's experience also includes working as an Outbound Sales Representative at BGComm Contact Solutions, where he evaluated customer needs and set appointments. At EXL Service Philippines, he facilitated customer requests and managed account updates, ensuring high client satisfaction. His technical prowess was demonstrated as a Technical Support Representative for Teletech, where he provided troubleshooting and remote line testing. Furthermore, Neil's tenure as a Retention Specialist at Hinduja Global Solution showcased his ability to address and retain clients effectively. Neil's comprehensive understanding of customer interactions is further complemented by his educational background, having earned a Bachelor of Science in Nursing from the University Of Perpetual Help Rizal DALTA System. This diverse experience highlights Neil's commitment to achieving organizational and personal goals.
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