Nelle
Mid-Level Healthcare Virtual Assistant
Open to offersNew to PlatformAbout
Marinelle B. is an experienced Medical Virtual Assistant with a background in healthcare administration and clinical support. From 2025 to 2026 at Metabolize Health, she reviewed physician charts, supported patient appointment scheduling for provider visits and IV therapy, and managed telehealth payment collections while maintaining strict HIPAA compliance. Previously, at Optum Global Solutions (2022–2025), Marinelle worked as an Associate Clinical Coordinator then Patient Care Coordinator, managing medication refills, prescription processes, and verifying insurance eligibility and copays for healthcare providers. Her expertise spans medical claims review, patient care coordination, and accurate documentation within the healthcare sector, using tools such as eClinicalWorks, Athena, Fullscript, and RingCentral.
Experience
Medical Virtual Assistant
Metabolize Health · 2025 — 2026Reviewed physician charts to ascertain the completeness and accuracy of medical documentation, scheduled appointments for provider visits and IV therapy, and collected payments for telehealth consultations, adhering to strict HIPAA compliance in patient support.Patient Care Coordinator
Optum Global Solutions · 2023 — 2025Reviewed and processed medical claims submitted by healthcare providers, ensuring compliance with documentation standards and maintaining accuracy in handling patient health information while upholding HIPAA regulations.Associate Clinical Coordinator
Optum Global Solutions · 2022 — 2023Managed medication refill requests and prior authorizations, coordinating prescription processing with pharmacies and providers while verifying insurance eligibility, copays, and out-of-pocket costs.
Skills & Expertise
Education
- Bachelor of Science in NursingUniversity of San Carlos · 2014 — 2016
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