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Nellie G. — Mid-Level Operations Manager from Philippines

Nellie G.

Mid-Level Operations Manager

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Nellie P. is a seasoned operations and project management professional with a diverse background in manufacturing, food service, property sales, and digital business solutions. She has significantly contributed to the success of various industries by applying her expertise in CRM integration, funnel creation, and social media marketing. As the Operations and HRD Manager at Little Light Media, Nellie oversees a video editing agency's complete operational cycle, enhancing production efficiency through innovative systems and workflows. Her tenure at Top Tier CRM saw her lead as Head of Global Strategic Alliance Partnership, where she expanded a global partner network and developed bespoke SaaS proposals. In her previous roles, she spearheaded property sales campaigns for Filinvest Land Inc., operated her food and beverage business, and managed multiple branches for Jollibee under the JTC Group of Companies. Her skills in automation workflows and team leadership have been instrumental in achieving consistent sales targets and operational excellence. Nellie's educational background includes a Bachelor of Science in Business Administration from the University of Nueva Caceres. She is a certified Food Safety Auditor and recognized as a Gold Star Awardee for Operational Excellence.

Experience

  • Operations Manager/HRD Manager

    Little Light Media (LLM) · 2025 — Present
    Managed client onboarding, scaled operations, and coordinated internal processes. Supervised editors, quality assurance processes, and managed delivery timelines. Established systems, standard operating procedures, and workflows to enhance production efficiency.
  • Head of Global Strategic Alliance Partnership

    Top Tier CRM (TTC-CRM) · 2024 — 2025
    Expanded the global partner network, contributing to revenue growth. Oversaw B2B SaaS sales cycles from initial discovery to onboarding phases. Created and delivered tailored SaaS proposals and partnership presentations. Negotiated and onboarded coaches, consultants, and agency owners as strategic partners. Drove global B2B strategic alliance initiatives for a white-label GoHighLevel SaaS CRM platform.
  • Property In-House Sales Manager

    Filinvest Land Inc. · 2023 — 2024
    Led property sales campaigns and consistently met monthly sales targets. Implemented automated systems for lead capture and follow-up through CRM. Improved client engagement by developing customized landing pages and workflows.
  • Independent Business Owner

    Food & Beverage · 2015 — 2020
    Operated a coffee shop within a hotel and a takeout counter at a bus terminal. Managed daily operations, staffing, purchasing, and provided customer service. Created operational systems that enhanced efficiency and customer satisfaction.
  • Store Manager & Group Manager

    JTC Group of Companies · 2004 — 2017
    Oversaw multiple branches of Jollibee, Chowking, and Greenwich in Davao City. Achieved targets in sales, profitability, inventory management, and audit compliance. Trained and supervised large teams to maintain high performance and operational standards. Managed contractors during renovations, including equipment installations, and handled agreements for space rentals and sub-lease operations. Directed operations of Buns Commissary, ensuring efficiency and quality in production. Planned and executed sales and marketing initiatives to improve branch performance.
  • Quality Assurance Owner

    Packaging – Procter & Gamble · 2002 — 2003
    Supervised quality control checkpoints for the packaging of granules, liquids, and syndet bars. Ensured adherence to international quality standards.
  • Accounting Officer / Production Supervisor

    First Choice Food Corporation · 1999 — 2002
    Managed invoice generation, cheque disbursement, and supervised production operations. Oversaw warehouse and production processes, consistently meeting key performance indicators. Utilized SAP systems for operational tracking and data management.
  • Admin Assistant & IPC Officer

    Leslie Food Corporation · 1993 — 1998
    Processed payroll and handled export transactions while ensuring sanitation compliance. Coordinated logistics for the warehouse and managed inventory.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    University of Nueva Caceres · 1992 — Present