Nelson Y.
Junior IT Analyst
Open to offersNew to PlatformAbout
Nelson G. is a seasoned Analista TIC proficient in managing technological infrastructure, with substantial experience from roles at educational and medical institutions. During his tenure at Liceo de Colombia Bilingue, from 2025 to 2026, he ensured the optimal operation of IT systems, providing technical support and maintaining connectivity for both the educational and administrative populations. His responsibilities included the installation, configuration, and preventative maintenance of networks and equipment. At Instituto de Diagnóstico Médico IDIME, he designed structured cabling and supported networks across a call center, administrative, and healthcare sectors. Moreover, he has administered phone systems and executed basic configurations of switches from Cisco and Huawei. His background is complemented by academic pursuits in Systems Engineering at Universidad Nacional Abierta y a Distancia. With skills in managing Microsoft Office 365 accounts, handling structured cabling, and installing network equipment, Nelson ensures efficient inventory control of IT resources. Additionally, he has a technical certification from Servicio Nacional de Aprendizaje SENA obtained in 2019. His technical acumen extends to managing software applications, contributing to his strong support capabilities in diverse technological environments.
Experience
Analista TIC
Liceo de Colombia Bilingue · 2025 — 2026Ensured optimal functioning of technological infrastructure by providing technical support and maintaining connectivity for the educational and administrative community. Installed, configured, and conducted preventive maintenance on networks and equipment. Managed Access Points Aruba, Grandstream IP telephony, and printers. Oversaw user administration in Microsoft Office 365 and handled the inventory management of ICT resources to ensure efficient use and availability.Auxiliar de Telecomunicaciones
Instituto de Diagnóstico Medico IDIME · 2022 — 2024Designed and implemented structured cabling systems. Provided network support in the call center and administrative areas, as well as in healthcare settings. Managed telephone switchboard systems and had experience in basic configuration of Cisco and Huawei switches. Configured Grandstream phones and installed access points. Kept track of hardware and software inventories and assisted in the basic supervision of ESET antivirus platforms, along with monitoring Palo Alto and Fortigate firewalls.Auxiliar TIC
Dialimentos S.a.s · 2022 — PresentProvided comprehensive technical support, including assistance with the company's POS software. Performed both preventive and corrective maintenance on computing equipment. Installed hardware including computers, printers, and network points. Carried out basic network configuration and offered support for production cameras. Managed technological inventories.Soporte Técnico de Sistemas
Interasesores · 2018 — 2020Assisted in the development and maintenance of web pages and handled basic server network configurations. Offered technical support to users and provided help with resolving office software-related incidents. Supported web applications and internet connectivity, while being responsible for the technological infrastructure at Colegio Mayor de los Andes. Engaged in installation and maintenance of networks and computing equipment, along with providing technical assistance to teachers, students, and administrative staff, and configured internet connections. Managed Ubiquiti consoles and institutional web platforms.
Skills & Expertise
Education
- Engineering in SystemsUniversidad Nacional Abierta y a Distancia - UNAD · 2023 — Present
- Technical in SystemsServicio Nacional de Aprendizaje SENA · 2019 — 2019
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