Nestor M.

Nestor O. is a highly adaptable professional with over six years of experience in customer service and coverage discovery. He has demonstrated his ability to resolve complex customer issues and handle escalations as a Resolutions 2 Support Ambassador at Telus International. At Conifer Health Solutions, he executed coverage discovery tasks within the EES department, maintaining accuracy in healthcare documentation and processing. Previously, Nestor worked as a Customer Service Representative for companies like Alorica and Inspiro, where he provided solutions and assistance for telecom accounts. He is known for his strong oral and written communication skills in both English and Filipino, alongside a hardworking and detail-oriented approach.