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ngozi V. — Mid-Level Remote Operations Specialist from United Arab Emirates

ngozi V.

Mid-Level Remote Operations Specialist

United Arab Emirates Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Ngozi Vivian O. is a seasoned Virtual Assistant and Remote Operations Specialist based in Dubai, with more than six years of experience in delivering high-caliber support to clients across international markets. Her diverse background spans real estate advisory, finance lecturing, and customer experience strategy. She excels at managing high-volume communications, coordinating transactions, and enhancing customer experiences. Vivian's role as Property Consultant at Insider Property involved managing client communications and coordinating property documentation for investors, while at Galadari Real Estate Brokerage, she assisted in rental and purchase documentation. Her tenure at Danube Properties as an International Sales Consultant honed her ability to manage client lists and communications across time zones. Additionally, her experience as a Telesales Executive at The First Group was marked by an award for outstanding performance. Vivian holds a BSc in Economics & Management from University College London and a National Certificate in Business & Finance, supported by certifications in customer experience and leadership skills. She is proficient in using CRM Systems, the Microsoft Office Suite, and Google Workspace.

Experience

  • Property Consultant & Client Coordinator

    Insider Property · 2019 — 2025
    Oversaw client communications, scheduled appointments, and managed property documentation for investors and homeowners. Maintained CRM databases, tracked leads, and ensured timely follow-ups. Prepared briefs, reports, and market research summaries for clients, and coordinated with developers, legal teams, and brokers to facilitate smooth transactions.
  • Property Consultant (Administrative & Client Support Focus)

    Galadari Real Estate Brokerage · 2025 — 2025
    Supported clients with rental and purchase documentation as well as inquiries. Managed client records, listing information, and maintained internal reporting for a seamless client experience from inquiry to closing.
  • International Sales Consultant

    Danube Properties · 2017 — 2018
    Organized international sales events, managed client lists, and facilitated follow-up communications. Created presentations, investment briefs, and client information packs. Handled communications with the African client portfolio and managed scheduling across multiple time zones.
  • Telesales Executive & Client Support

    The First Group · 2015 — 2017
    Executed outbound calls, qualified leads, and maintained comprehensive client records. Followed a structured cycle for follow-ups and appointment confirmations.
  • Finance Lecturer (Online)

    Nigeria
    Delivered online lectures and managed virtual classrooms while handling student communications. Prepared course materials, presentations, and assessments from a remote setting, in addition to mentoring students and overseeing academic correspondence.

Skills & Expertise

Education

  • BSc Economics & Management
    University College London (UCL)
  • National Certificate in Business & Finance
    City and East London College

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