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ngozi V. — Senior Virtual Assistant and Remote Operations Specialist from United Arab Emirates

ngozi V.

Senior Virtual Assistant and Remote Operations Specialist

United Arab Emirates Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Ngozi V. is a seasoned Virtual Assistant and Remote Operations Specialist based in Dubai, open to leveraging her skills for remote roles worldwide. With a robust background of over six years, she has excelled in supporting clients across international markets, particularly in the realms of real estate advisory, finance lecturing, and customer experience strategy. Her professional journey includes positions such as Property Consultant at Insider Property and International Sales Consultant at Danube Properties, where she has honed her ability to manage high-volume communications, CRM databases, and client coordination with precision. Known for her strong management of schedules and client databases, Ngozi blends her background in finance with analytical skills to prepare reports, conduct market analysis, and execute strategic client communications. Having earned certifications like Certified Customer Experience Professional and with academic credentials from University College London, she is adept at navigating remote coordination effectively, embracing tools such as CRM systems and Google Workspace to deliver excellence in customer support and service.

Experience

  • Property Consultant & Client Coordinator

    Insider Property · 2019 — 2025
    Managed client communications, scheduled appointments, and organized property documentation for investors and homeowners. Maintained CRM databases and tracked leads while ensuring timely follow-ups. Prepared property briefs, reports, and market research summaries. Coordinated smoothly between clients, developers, legal teams, and brokers throughout transaction processes.
  • Property Consultant (Administrative & Client Support Focus)

    Galadari Real Estate Brokerage · 2025 — 2025
    Provided assistance to clients regarding rental and purchase documentation and inquiries. Managed client records, listing information, and prepared internal reports. Delivered structured support for a seamless client experience from inquiry to closure.
  • International Sales Consultant

    Danube Properties · 2017 — 2018
    Coordinated international sales events and managed client lists while handling follow-up communications. Created presentations, investment briefs, and client information packs. Managed the communications and scheduling for an African client portfolio across various time zones.
  • Telesales Executive & Client Support

    The First Group · 2015 — 2017
    Conducted outbound calls and qualified leads while maintaining detailed client records. Followed structured follow-up cycles and confirmed appointments. Recognized as Best Employee in November 2016 for exceptional performance and professionalism.
  • Finance Lecturer (Online)

    Nigeria
    Delivered online lectures and managed virtual classrooms alongside student communications. Prepared course materials, presentations, and assessments remotely while efficiently handling academic correspondence.

Skills & Expertise

Education

  • BSc Economics & Management
    University College London (UCL)
  • National Certificate in Business & Finance
    City and East London College

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