Nguyen N.
Senior Human Resources Manager
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Ngoc L. is a strategic and results-oriented Senior HR Manager with over 15 years of extensive experience in Talent Acquisition, HR Business Partnering, and Organizational Development within large-scale industries such as Logistics, Finance, and Real Estate. She has a proven ability to lead HR operations across multi-country entities including Vietnam, Cambodia, and Myanmar, specializing in driving Digital Transformation projects utilizing SAP SuccessFactors. Ngoc has successfully managed comprehensive Total Rewards strategies, ensuring alignment with business objectives. In her role at ITL Freight Management, she oversaw HR operations for over 300 employees, optimizing the C&B framework. At NovaGroup, she was instrumental as Project Manager for digital integration, elevating the company's employer branding and significantly contributing to award-winning recognition. Her credentials include an MBA from SIMI Swiss, focusing on Talent Development & Human Resource Management.
Experience
HR Manager
ITL FREIGHT MANAGEMENT (ITL CORP) · 2024 — PresentManage HR operations for 7 entities across Vietnam, Cambodia, and Myanmar with a workforce exceeding 300 employees. Collaborate with Business Unit Heads to align HR strategies with business goals, overseeing the entire employee lifecycle while ensuring compliance with labor laws in three countries. Led the restructuring of the compensation and benefits framework and oversaw the annual HR budget, focusing on cost optimization and market competitiveness. Implemented the '9-Box Grid' matrix to identify high-potential talents and develop succession plans for key positions. Standardized and enhanced HR policies and procurement processes to improve operational efficiency.Talent Acquisition Business Partner Lead (Back Office)
SMBC CONSUMER FINANCE (FE CREDIT) · 2023 — 2024Served as a strategic partner for back office units that include IT, HR, and Marketing, comprising approximately 500 employees during a significant restructuring phase. Contributed to the company's transformation project by advising leaders on workforce optimization and change management to maintain business continuity. Managed the complete recruitment lifecycle, achieving the hiring plan for critical roles. Guided the recruitment team to enhance performance metrics through coaching and process improvements.Head of Talent Strategy & Employer Branding
NOVAGROUP · 2019 — 2022Oversaw HRIS, talent acquisition strategy, and employer branding initiatives across various industries, including Finance, Logistics, and Tech. Acted as Project Manager for the SAP SuccessFactors implementation, successfully guiding the project from initiation to go-live for recruiting management, marketing, and onboarding modules. Enhanced the organization’s market presence in employer branding, helping the company earn significant accolades. Developed a strong talent pool while standardizing recruitment services and onboarding processes to improve candidate experience. Managed the 'High-Performance Team Creation' event for C-level executives, exceeding the target for participation and engagement.Talent Acquisition Team Lead
FE CREDIT · 2018 — 2019Led a team of 4 in managing recruitment for back office divisions, including IT, BI, and Digital. Enhanced team performance from 60% to 90% through motivation, coaching, and initiation of internal mini-campaigns.Consultant Team Leader
TIRO CONSULTANT · 2014 — 2018Oversaw consulting projects and led a team to deliver strategic insights.Senior Consultant
CAREERBUILDER VIETNAM · 2012 — 2014Focused on recruitment consulting, consistently exceeding monthly sales targets and creating key strategic accounts.Operations Manager
DIHANA COMPANY · 2010 — 2012Managed operations ensuring efficiency and effectiveness in deliverables.Secretary to GM / Assistant Business Manager
VINALAND INVESTMENT CORP · 2007 — 2010Provided support to the general manager and assisted in business management tasks.
Skills & Expertise
Education
- Master of Business AdministrationSIMI Swiss
- Bachelor of Business AdministrationUniversity of Economics Ho Chi Minh City
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