nicasio R.

Nicasio R. is an experienced professional with a background in technical support, document control, and logistics across health insurance, mining, technology, and supply chain industries. At Essen Health Care, he oversaw health insurance appointment settings and outbound sales for chronic pain management programs, focusing on Medicare and Medicaid patients while managing communications between patients and insurers. During his time at First Quantum Minerals Ltd., he served as a Document Controller in mining operations, maintaining and updating technical documentation and engineering drawings using tools like JD Edwards and Oracle. At Dell, Nicasio provided advanced technical support, including OS installations, hardware repairs, and network administration, and also supported logistics as a warehouse specialist for Black Hawk Management. His education as a Tech. Logistics Specialist from ITAM and proficiency in ServiceNow, Oracle 12, and bilingual interpreting further underpin his contributions in both operational and administrative capacities.